Senior Manager / AGM – PMO

About Company
Hinduja Global Solutions
Job Info
Job Status: Expired
No of Vacancies: 2
Date Posted: April 19, 2018
Expiry Date: April 30, 2018
Job Type: Full Time
Job Level: Any
Years of Experience: 8-13
Salary Info
Salary Type: Negotiable
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HGS provides a full suite of business process management (BPM) services from traditional voice contact center services and transformational DigiCX services that are unifying customer engagement to platform-based, backoffice services and digital marketing solutions.


Lead cross functional projects as leader, will be accountable for timelines & delivery (project goals) Help Program Management office in day to day management/coordination of multiple projects, governance, etc. This is a dynamic role and person will have to manage projects/activities of varied scope under tight timelines and with multiple stakeholders The projects and activities undertaken by PMO are of varied nature & scope including but not limited to facilitating financial analytics tools & systems creation with IT & finance teams, facilitating policy standardization across a vertical, aiding deployment of models (excellence/maturity) customized in-house for the company/vertical, hawk eye on financials/spends/P&L performance, defining and deploying governance, etc. This role has high CXO level / senior management engagement often across different culture/countries

Experience requirements:

Total work experience minimum 8 years for graduates and 4 years for full time MBA from tier 1 institute Relevant work experience as project manager minimum 4 years for graduates and 2 years for full time MBA from tier 1 institutes. Above par communication skills, ability to articulate his/her point of view across stakeholders segments Expertise in usage of MS Power Point, understanding or expertise in usage of tools like Visio, MS Project will be an added advantage Good to have - worked in cross geography environment / in virtual teams on time bound deliverables (activities/projects) Sound knowledge of BPO financials (account level) processes like budgeting, levers that impact finances, etc. Desirable - Six Sigma BB from a reputed institute (ex-ISI, ASQ), Background in finance & PMP / Prince certification