Senior Manager / AGM – PMO
HGS provides a full suite of business process management (BPM) services from traditional voice contact center services and transformational DigiCX services that are unifying customer engagement to platform-based, backoffice services and digital marketing solutions.
Total work experience minimum 8 years for graduates and 4 years for full time MBA from tier 1 institute Relevant work experience as project manager minimum 4 years for graduates and 2 years for full time MBA from tier 1 institutes. Above par communication skills, ability to articulate his/her point of view across stakeholders segments Expertise in usage of MS Power Point, understanding or expertise in usage of tools like Visio, MS Project will be an added advantage Good to have - worked in cross geography environment / in virtual teams on time bound deliverables (activities/projects) Sound knowledge of BPO financials (account level) processes like budgeting, levers that impact finances, etc. Desirable - Six Sigma BB from a reputed institute (ex-ISI, ASQ), Background in finance & PMP / Prince certification